Shipping policy

Shipping & Processing

Thank you for shopping with Lilyvale Trinkets Co.! Each order is packed with care and prepared for its trip to you.

Processing times

Orders are typically processed and shipped within 3–5 business days. Processing time is the time needed to prepare your order and does not include the time your package is in transit.

Custom or personalized orders may require additional processing time. If a longer processing time applies, it will be noted in the product listing or communicated with you.

Shipping & tracking

Shipping costs and available delivery options are calculated at checkout based on your order and delivery location.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available. Please allow some time for tracking information to update after your package has been accepted by the carrier.

Delivery times

Delivery estimates shown at checkout are provided by the shipping carrier and begin after your order has been processed. Carrier delays, weather, holidays, and other circumstances outside of Lilyvale’s control may occasionally affect delivery times.

Incorrect shipping addresses

Please double-check your shipping address before placing your order. If you notice an error, contact me as soon as possible. Once an order has shipped, I may not be able to change or redirect the delivery address.

Lost, delayed, or damaged packages

If your package appears to be lost, significantly delayed, or arrives damaged, please reach out with your order information so I can help determine the best next step.